Fitbit official website

Our students come from a low socio-economic area and parents are not able to financially afford trackers for their children.I have been wearing my fitbit and suddenly realized that the time changed to a wrong time over 2 hours off.Fitbit Charge 2 Tutorial: How to Navigate, Wear and Recharge. will see a message directing you to Fitbit official site,.What I thought was a fantastic product and brand has totally been changed and I no longer will recommend this product to ANYONE because of this horrible customer service.Jawbone is creator of the revolutionary UP fitness tracker system and is a world-leader in consumer technology and wearable devices powered by data science.

We are waiting for a response from the customer service department.I called and you personally could not have been more helpful.

Fitbit Charge 2 Tutorial : How to Navigate, Wear and Recharge

His birthday day is August 15 and my Fitbit is helping me to honor my son.

My customer service rep was Perla, and she exceeded my expectations.Bought Fitbit in November and it never worked after being charged on computer, I have not had the opportunity to wear it yet.


I sent an email expressing my dismay and asking for contact information over three days ago.I spent considerable time on hold and finally reached customer service.

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FYI the NZ contact number you have listed is a personal number.Love my Surge, had it for 3 months.Helps me stay more active, fit, and lose weight.

I have tried contacting the customer service for fitbit for 3 days now. the website always is down. there is no email for customer service and the phone number is not working.Considering the company is relatively new to the industry, you may need to contact the customer service team to voice concerns or ask questions.I have a HR and I will no longer use your products because of your change in software.You (fitbit) would offer me a small discount on the purchase of a new device.

I had already spoken to LT Connect and they stated that this is something Fitbit has to show me how to have the device sync with LT Connect the rep put me on hold and only offered the solution to call LT Connect.I would like know how the sleep activity works on the tracker one.

Fitbit Flex Wireless Activity Sleep Band. -

However I have now stopped wearing it due to the fact that the device needs charging every day.I have spent the last hour trying to find out how I contact someone about the Fitbit Flex that I bought in December. it has stoped working there are no lights on it and when I put it on charge still no lights the unit has failed, I called the shop I bought it from and they told me to go to your site and after trying three different sites I have landed here and I am frustrated.

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Carlos expedited this process which only took about 10 minutes.

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I spoke with a young woman named Celena who could not have been more helpful.In the event you cannot reach a live agent, we suggest connecting with the customer service department through social media.Best Buy will do nothing because too much time has expired since purchase and was referred to Fitbit customer service.Fitbit is dedicated to helping people lead healthier, more active lives.So I have ordered a Garmin Tracker to wear at the same time and compare.The Australian customer service phone number listed here is wrong.

Having problems with website today, check whether Fitbit server is up or down right now for everyone or just for you.It recorded it as Saturday and consequently, Saturday is now Sunday.I would really like the fit bit HR with the more secure band, I would have never bought the fit bit if I had known so many people have lost theirs.

In addition to this, the sleep data is random saying things like I took 5 steps in the middle of the night but also that I never work up.Fitbit Connect on a PC requires that the tracker be plugged into the computer via charging cable.I am very disappointed with this product and requesting replacement.We called the customer service department and reached a live agent in less than 90 seconds.It did not do this until I complained about the poor English when I call for help on other issues.This site contains user submitted content, comments and opinions and is for informational purposes only.

Suddenly two days ago, the display clouded over and the tracker stopped working.Little button on side (mode) button fell off, hence can not access any of the modes.I called today for customer assistance in linking my fitbit hr with the LT Connect Application.When I first started using the fitbit the battery would last for about a week, which is what I was expecting.Find unique gift ideas for men and women at Brookstone. Fitbit Ionic Smart.I tried the method suggested: plug it in to computer, press button 10-12 seconds, unplug and reset.

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Had an issue with the band on my charger and within 5 mins a replacement is on its way.The best Fitbit customer phone number with quickest path to a real human being, a map of the phone system, skip waiting on hold, call from your computer, comparison.

My question is can I by just the tracker or do I have to purchase a New Bracelet etc.I also began on May 21 a million step walk to honor my son, who at 13 was diagnosed with diabetes and who at 23 took his own life, not only because of the disease, but other mental issues.I question how you figure out how many steps taken among other inaccuracies.Go up this morning and exercised from 530 til 630, it was working but later in the day I checked and found that it is totally dead,it will not light up or charge.I LOVE my fitbit but my black wristband cracked.I then purchashed a 3 pack of new ones and the plastic fastener broke.I have already sent an email inquiry about my order, to which I have had no response.And customer service has not gotten back to me since my last e-mail.I am at my wits end.Have attempted to Fitbit throug the Australian telephone number listed on your web page ANF he email address.

Now the charge on the battery will not last but two days and the band is wearing out.I have only had my fit bit since August and the plastic piece that connects to where you charge it broke off and now it wont charge I need this replaced asap.All have functioned well until about two or Three months usage.